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The Creative Australia is required to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles set out in the legislation.

The Privacy Act allows you to:

  • know the type of personal information we collect, why your personal information is being collected, how it will be used and who it will be disclosed to
  • have the option of not identifying yourself, or of using a pseudonym. Creative Australia will still require your full name when you submit a funding application
  • ask for access to your personal information
  • stop receiving unwanted direct marketing
  • ask for your personal information to be corrected if it is incorrect
  • make a complaint about an entity covered by the Privacy Act, if you consider they have mishandled your personal information.

The Privacy Act also requires Creative Australia to have a Privacy Policy which you can download here.

Our website

We only collect personal information from you when you provide it directly to us.  If you browse our website, we do not collect any personal information. Our website collects generic statistical only, such as data that gives the country of the person browsing the website, and which browser they used.

Our website follows the Privacy Commissioner’s Guidelines for Federal and ACT Government Websites.

User feedback

We appreciate feedback from our users relating to the services we offer on our website. Please let us know if you have any suggestions by emailing us at

Register of Privacy Impact Assessments

Pursuant to the Privacy (Australian Government Agencies – Governance) APP Code 2017 (the Code), made under the Privacy Act 1988 (the Act), Creative Australia is required to maintain a register of the Privacy Impact Assessments (PIAs) it conducts and publish the register, or a version of the register, on its website. Privacy Impact Assessment is defined in section 33D of the Act.

The following table sets out a register of the Privacy Impact Assessments (PIAs) conducted by Creative Australia since the commencement of the Code on 1 July 2018

Title of PIA Date Summary
Risk management software July
Implementation of a cloud based, risk management software to assist the organisation manage its risk profile.
Strategy measurement software June 2021 Implementation of cloud based strategy management software that will assist the management, measurement and tracking progress of the organisation’s strategy and corporate plan.
Creative Partnerships Australia
merger project
A project to manage the transfer of Creative Partnerships Australia functions, assets, business information and records to Creative Australia.

The Privacy Impact Register was reviewed on 25 July 2023.

If you contact Creative Australia to request information or to make an enquiry or a complaint, any personal information (such as your name, email or telephone number) that you provide when contacting us will only be used for the purpose of responding to your request, enquiry or complaint.

Privacy collection notice
We will only collect your personal information where it is reasonably necessary for, or directly related to, our functions under the section 9 of the Creative Australia Act 2023.

Our Privacy Policy outlines our personal information collection and handling practices, including details on how you can seek access or correction of the personal information that we hold about you. The Privacy Policy also contains information about how you can contact us, and how you can make a complaint if you think we have breached our obligations under the Privacy Act 1988.

How to contact us

You can contact the Creative Australia’s Privacy Officer if you have any questions or concerns about privacy matters:

Privacy Officer

Creative Australia

PO Box 576

Pyrmont NSW 2009


If you have a complaint about the way Creative Australia has handled your personal information you can contact the Privacy Officer of the Office of the Australian Information Commissioner website

Privacy hotline: 1300 363 992 (local call charge)